GPOG REFUND & CANCELLATION POLICY

1. GENERAL

Refunds and cancellations depend on the nature of the transaction and vendor terms.

2. ELIGIBILITY

A refund may be considered if:

Product/service is not delivered
Product differs significantly from description
Transaction cannot be fulfilled

3. NON-ELIGIBLE CASES

Refunds may not be granted where:

User changes mind after fulfillment
Product/service has been used or consumed
Terms of purchase are met

4. FLEXIBLE PAYMENT TRANSACTIONS

For transactions under Gpog Flex Pay™:

Payment obligations remain valid once purchase is confirmed
Adjustments may be made only in accordance with platform review

5. PROCESS

Requests must be submitted via Gpog support channels
Review will be conducted before any decision

6. TIMELINES

Refund timelines may depend on payment provider processing.

7. FINAL DECISION

Gpog reserves the right to make final determinations in accordance with platform policies.