GPOG DISPUTE POLICY

GPOG DISPUTE POLICY

1. PURPOSE

This policy outlines how disputes between buyers and vendors are handled on Gpog.

2. RAISING A DISPUTE

Users must submit disputes through the platform within a reasonable time after a transaction.

3. REVIEW PROCESS

Gpog may:

  • Review transaction details
  • Request evidence from both parties
  • Communicate with users

4. RESOLUTION

Gpog may determine an outcome based on available information, including:

  • Transaction reversal (where applicable)
  • Vendor compliance actions
  • User account restrictions

5. USER RESPONSIBILITY

Users must provide accurate and timely information.

6. LIMITATION

Gpog acts as a facilitator and may not be liable for all outcomes.

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